Mostpalay Privacy Policy – Your Data Is Our Responsibility

Welcome to Mostpalay. When you use the Mostpalay platform, you share certain information with us. This Privacy Policy clearly explains how that information is collected, how it is used, and how it is kept secure.

Mostpalay believes your privacy is a fundamental right. That's why we operate with full transparency and treat the protection of your data as our highest priority. This Privacy Policy applies to the Mostpalay website, mobile app, and all associated services.

By using Mostpalay's services, you agree to this Privacy Policy. If you have any concerns, please reach out to our support team.

Mostpalay only collects the information needed to provide you with the best experience. We never gather data beyond what is necessary.

Personal Identity Information

• Full name & date of birth
• Email address & mobile number
• Home Address & Nationality
• National ID or passport number (for KYC verification)

Financial Information

• Mobile Pay, Nagad, or Rocket number
• Transaction history & amounts
• Deposit & Withdrawal Records

Technical Information

• IP Address & Browser Type
• Device type & operating system
• Activity Logs on Mostpalay
• Cookie & session data

Mostpalay uses your information only for specified purposes. We never use your data for anything beyond what is stated.

• Account Management: For creating, verifying, and managing your account on Mostpalay.
• Service Delivery: To provide uninterrupted access to betting, lottery, casino, and other services.
• Payment Processing: To securely process deposits and withdrawals.
• Security Assurance: To prevent fraud, money laundering, and other forms of misuse.
• Contact: To send you important updates, promotional offers, and support messages.
• Experience Improvement: To better understand your preferences and improve Mostpalay's services.
• Legal Obligations: To comply with applicable laws and regulations.

Mostpalay does not sell your information to any third party. However, limited data sharing may occur in certain specific circumstances.

When Your Information May Be Shared

• Payment Processors: Only the necessary information is shared to process transactions via Mobile Pay, Nagad, or Rocket.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Investigation: Information may be shared with relevant authorities in cybercrime investigations.
• Service Partners: Mostpalay's technology service providers may have limited access to certain data, but are required to comply with this policy.

Mostpalay uses cookies on its website. Cookies are small data files stored in your browser that help enhance your Mostpalay experience.

Cookie Type

• Essential Cookies: Essential for Mostpalay's core functionality. Without these, the site cannot operate properly.
• Functional Cookies: Used to remember your language preference, login status, and other settings.
• Analytics Cookies: Used to understand and improve how Mostpalay's services are being used.
• Security Cookies: Used to prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of some Mostpalay features.

Mostpalay uses industry-leading technology and practices to keep your data secure. Our security infrastructure is under continuous monitoring at all times.

• SSL/TLS Encryption: All data exchanged between Mostpalay and your device is protected with 256-bit encryption.
• Firewall Protection: Advanced firewall systems are active to prevent unauthorized access.
• Two-Factor Verification: OTP verification is in place for account login.
• Regular Security Audits: Mostpalay undergoes regular security testing by independent third parties.
• Data Backup: Your information is regularly backed up to secure servers.

As a Mostpalay member, you have several important rights over your personal data. We fully respect and uphold each of these rights.

To exercise these rights support@mostpalay.com. Mostpalay will respond within 30 business days.

Mostpalay does not retain your data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected.

• Account Information: For the duration of the account and up to 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Cookie & Session Data: Upon session end, or up to a maximum of 1 year.
• Support Contact: Up to 3 years from the last point of contact.

Mostpalay is strictly prohibited for anyone under 18. Mostpalay never knowingly collects information from minors.

If we discover that a minor has registered on Mostpalay, the account will be immediately terminated and all collected data will be deleted.

If you become aware that a minor is using Mostpalay, please notify our support team immediately.

If you have any questions or concerns about this Privacy Policy, please contact Mostpalay. We aim to respond promptly and effectively.